kennisbank
Status: Deprecated — superseded by the xWiki integration.
The bespoke in-app kennisbank (Pipelinq's original Markdown article editor +
kennisartikel/kenniscategorie/kennisfeedbackschemas) was removed as part of themigrate-kennisbank-to-xwiki-leafchange. Knowledge content now lives in xWiki and is surfaced via the OpenRegisterintegration-xwikileaf when configured, with the in-appxwiki-integrationproxy (this change) providing a graceful fallback for tenants whose leaf environment is not yet wired. Seeopenspec/changes/xwiki-integration/proposal.mdandopenspec/changes/migrate-kennisbank-to-xwiki-leaf/proposal.mdfor details.
Overview
The kennisbank (knowledge base) provides KCC agents with a searchable repository of articles, FAQs, and procedures to answer citizen questions quickly and consistently. Articles are categorized, versioned, and linked to zaaktypen so agents can find the right information for each type of inquiry. Thi
Specification
Full specification: openspec/specs/kennisbank/spec.md
Related Files
- Spec:
openspec/changes/kennisbank/specs/kennisbank/spec.md - Design:
openspec/changes/kennisbank/design.md - Tasks:
openspec/changes/kennisbank/tasks.md